We are here to help. Give us a call or send us an email. We hope you have found the information in our website informative and helpful.

Customer Service:
UK: 0203 384 5120
USA: 1-800 336 5370
Canada: 1-866 636 3083

Q1. Why not send money home instead of top-ups?
A1. Typical money transfer rates are expensive and minimum transfer values are far more than the Top-up values.

Q2. Is the top-up card value for money?
A2. Yes your recipient's account with MTN is credited with the airtime values of the top-up denomination.

Q3. How long before the recipient's account is credited?
A3. Immediately (MTN Nigeria network terms and conditions apply).

Q4. What if there's a problem with topping up the handset?
A4. Call us on UK: 0203 384 5120, USA: 1-800 336 5370, Canada: 1-866 636 3083 we are available 24/7 to help you.

Q5. Can I send more than one top-up to the same number?
A5. Yes! you can send as many Topups as you wish.

Q6. Are there any discount for affiliate groups or bulk orders?
A6. Yes! please send all request to customerservice@mtntopup.com

Q7. Is the MTN country I want to Top-up available?
A7. You can check if the country is available from the red 'Fast Top-up' bar above, if the country is not available do not worry as we are constantly adding countries